SEDCO participates in Mobile World Congress 2012
Printronix & SEDCO sign Master Distribution Agreement for Line-Matrix products in the Middle East
SEDCO holds seminar about customer visit management at ABJ
SEDCO participates in XVI annual IT Forum in Poland
SEDCO signs upgrade contract with Qatar News Agency (QNA)
A comprehensive customer visit management
Forget about traditional queuing systems that simply replace some of the frustration with a numbered ticket. Imagine a branch environment where your customers feel welcome from the moment they step into your premises until they leave. A system that takes good care of your customers, keeping them informed, and making sure they are satisfied. Employees are motivated and working effectively and efficiently, while management has the big picture with the chance of digging down into details.
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Queuing Management
For customers, effective queue management removes stress, cuts waiting time, and keeps them informed. For your business, it improves flow, maximizes service levels, and boosts staff efficiency and sales performance.
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Self Service
Reach your customers anytime anywhere. Self service kiosk solutions enable you to provide services to your customers whenever and wherever it is convenient for them. More accessibility to services means better customer satisfaction and more sales.
Digital Signage
Deliver the right message to the right people at the right time and place. Our intelligent digital signage system enables you to achieve maximum reach at minimal cost through “targeted messaging”. Messages do not only depend on time and place, but also on the demographics of audience and the dynamics of site.
Customer Feedback
Know what your customers think while their experience is still hot with your services and employees. Measure customers’ satisfaction and get customers’ opinions. Know how successful you are in achieving a customer-focused strategy.
Central Management
See the whole picture and dig down into the details. We provide an in-depth resource for evaluating business performance through user-friendly reports, statistics, and dashboards; with business intelligence tools to refine your customer-oriented strategic planning.