SEDCO participates in XVI annual IT Forum in Poland
Warsaw, Poland – October 4, 2010 – SEDCO, a leading provider of specialized IT solutions, participated in XVI annual IT Forum, held 23 – 24 September in Miedzeszyn /Warsaw, Poland.
The Forum is one of the most prestigious, and also one of the oldest events in the Polish IT industry. This year’s forum was entitled, “Citizens, clerks, patients, and businessmen in the IT industry, co-financed by United Europe.” The event brought together representatives of many municipal offices and many local government institutions as well as central government offices, such as the Ministry of Administration and Internal Affairs. It offered them a great opportunity to get acquainted with the latest developments in the IT industry.
SEDCO had a booth providing information about its products and solutions, with focus on its Customer Visit Management (CVM) solution. The booth attracted many visitors, who showed keen interest in the CVM solution. Brochures about SEDCO and the solution were made available for the visitors. The Deputy Minister of the Administration & Internal Affairs also visited the booth and was introduced to SEDCO and CVM solution.
"CVM is an advanced solution that improves the services offered to customers in the busy departments of local administration offices and healthcare institutions," said Piotr Iljin, SEDCO's Business Development Director in Poland. The system offers the managers the tools required to manage and control their departments. This includes central management, queuing management, digital signage, and self service.
CVM solution organizes the flow of customers to the departments, shortens their wait time, and it makes their visit more comfortable. Customers can obtain many services by themselves through the system's self-service kiosks, which allows for optimal utilization of the valuable human resources. As to other services, the customers can sit in a comfortable area and wait for their turn to be served, entertained by promotional and educational content that is displayed on elegant digital displays.