SEDCO >> Customer Visit Management System >> News
Amman, Jordan – September 3, 2009 – SEDCO, a leading provider of specialized IT solutions in the MENA region, has recently finalized implementing and installing Infotrix customer visit management solution in the headquarters of Union Bank, Jordan.
The implementation will greatly organize the flow of customers to the bank, shorten their waiting time, and it will make the customers' visit more comfortable and enjoyable.
"We are pleased to have this partnership with Union Bank," said Mohammad Adi, SEDCO's Regional Sales Manager. "We strive to maximize the quality of customer service at Union Bank, in order to make the customer visit to the bank more pleasurable and rewarding for both parties," he added.
Designed and developed by SEDCO, Infotrix is a complete solution that enables Union Bank to manage the crowds of visiting customers in a convenient and time-efficient way. It is composed of several integrated components, each tailored to tackle a part of the customer's visit cycle. These components include queuing management, performance management, and digital signage.