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06/14/2016
Dubai, UAE – SEDCO, a global leader in providing comprehensive Customer Experience Management (CEM) solutions, in co-operation with its partner Advantech, showcased its latest CEM innovations in Retail Show Middle East 2016, held 31st May – 1st June in Dubai.   SEDCO's inventive CEM solutions have been demonstrated through a presentation to the audiences by Ali Farah, SEDCO's Self Service...
05/26/2016
SEDCO is participating with its partner Advantech in Retail Show Middle East 2016, to be held between 31st May – 1st June in Dubai – UAE.   This show is the largest exhibition for retail strategy and technology in the Middle East. It brings the World of retail to Dubai for inspiration, where more than 300 exhibitors and 10,000 attendees from the Middle East, North Africa, Asia, Indian...
02/29/2016
Barcelona, Spain  – SEDCO, a global leader in providing comprehensive  Customer Experience Management (CEM) solutions, introduced its latest innovations for the Customer Experience Management in MWC 2016, the largest annual exhibition for mobile industry worldwide, held from 22 – 25 February in Barcelona, Spain. Visitors from all over the world, as well as vendors and key decision makers in the...
01/06/2016
Doha, Qatar - In alignment with its vision to revolutionise Customer Experience Management, SEDCO –a global leader in providing retail telecom solutions- in cooperation with its partner in Qatar - Almana Computer Services- has delivered advanced Self-Service Machines (SSMs) to Ooredoo, a leading international telecommunications company in Qatar. The SSMs are the first of their kind in the region...
09/09/2015
Amman, Jordan  – SEDCO, a leading global provider of specialized IT systems and solutions, has recently upgraded more of Umniah's branches with Customer Visit Management (CVM) solution.   Umniah is a major telecom provider in Jordan. They had a standard queuing system that did not empower them with the required capabilities to fulfill their needs. SEDCO's solution met their specific needs. The...
03/18/2015
Barcelona, Spain – SEDCO, a leading provider of specialized IT solutions, has participated in the Mobile World Congress 2015, held 2 –5 March in Barcelona city, Spain.   The Mobile World Congress is the largest and most influential mobile event worldwide. Attended this year by more than 93,000 visitors from 200 countries, it brought together leading telecom operators and venders in the broader...
08/26/2014
Doha, Qatar – Doha Bank has adopted Customer Visit Management solution (CVM) from SEDCO for more of its branches. The solution enables the bank to manage the flow of its visiting customers more efficiently and conveniently while optimizing performance and cutting costs.   The system provides better monitoring and control over the bank’s branches. It incorporates a Queuing Management system,...
08/21/2014
Amman, Jordan – Umniah has adopted Customer Visit Management solution (CVM) from SEDCO for more of its branches.   The system provides full control over the customers' visit, thanks to the Queuing Management system that it incorporates. CVM solution is flexible enough to integrate with the Umniah's backend system, allowing the administration to measure and evaluate the quality of the provided...
08/13/2014
Dubai, UAE – The Commercial Bank of Dubai has adopted Customer Visit Management solution (CVM) from SEDCO. The system incorporates a "Take a Number" system, providing better management of the crowds of visiting customers.   The flexibility of CVM solution allows it to integrate with the bank's backend system. This will enable the administration to measure and assess the quality of the provided...
08/06/2014
Riyadh, KSA – STC is adopting Customer Visit Management solution (CVM) from SEDCO for more of its branches in KSA. The solution grants the telecom company better queuing management for the flow of its customers while optimizing performance.      CVM solution integrates with the backend systems at STC, allowing the administration to pull out and view any customer or service related data.   The ...

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