Customer Flow Management
Infotrix Queuing and Customer Flow Management system enables you to manage queues of customers calling for different services in your service center. It also manages the flow of customers from one service queue to another according to pre-defined workflow processes, thus increasing your customer satisfaction while giving you more control and supervision of your employees. You and your employees will have better control of the management of queues, allocation of resources, and future plans.
Your customers will not need to stand in long boring queues. They can wait in a relaxing waiting area while the system manages queues. Infotrix queuing management system transforms your service center to a relaxing organized environment.
The system is based on open standard technology including PC and MS Windows, Ethernet and TCP/IP networking, thus reducing training and support costs.
For more information about SEDCO products, contact Sales