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Business Process Management

Business Process Management

With its business process management module, Fileworx offers an efficient solution for Business Process Management (BPM) within the framework of your Enterprise Content Management strategy.

While optimization of manufacturing processes is now almost exhausted, enterprises are looking for optimizing their business processes to enable better costing structures and faster delivery of their products and services, thus gaining better competitive advantages to their rivals.

A Business Process Re-engineering or optimization, supported with a business process management system would add the following advantages to your organization:

  • Increase productivity and quality by reducing the time and cost of routing and processing of documents within your organization.

  • Reduce personnel expenditure for document handling (copying, storing, searching and distributing).

  • Better assignment of activities through proper definition of the roles and authorities of your staff.

Fileworx BPM automates the most important processes in your organization, such as acknowledging, releasing and forwarding of documents. It also includes a task reminder function. Through the automation of these document-based processes, company rules and guidelines can be implemented effectively. Consequently, you can increase quality and enforce compliance with legal regulations.

Our BPM solution offers a high level of flexibility, adjusting seamlessly to your organizational structure, and thereby helping you to design your business processes more transparently. With the graphical process designer, you can map your organizational structures and workflows easily and realistically. Through the proper modeling of the business processes, roles and authorities are clearly assigned to the individual staff members, and documents are automatically forwarded to the appropriate employee. In addition, Fileworx BPM supports you with process data and its history, which you can create at a click of a button. This allows you to monitor all your processing time limits quickly and efficiently.

Fileworx BPM Benefits:

  • Filewrox BPM enables you to easily model your business processes and automate workflows. It supports serial and parallel processes, and allows several processes to be linked to each other.

  • Standard tasks are available without programming knowledge. The release, acknowledgment, and forwarding of documents, as well as escalation procedures, resubmission and deputy rules are all available.  

  • Groupware applications (Microsoft Outlook or Lotus Notes) and other third-party applications can be integrated into processes.

  • Business process optimization with Fileworx enables you to reduce process costs, as well as raise process quality and transparency.

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