Insurance

Enterprise Content Management in the Insurance Industry

In order to achieve success in a constantly changing global environment, insurance companies have to meet tough requirements including flexibility, customer-orientation, and cost effective structure. This is a challenging objective as most insurance companies have departments that are distributed over many branches, product segments, and regional markets. Just think of the urgent need to provide your sales staff with up-to-date information while they are on the road to see your clients.

The application of enterprise content management systems, which include both document management and workflow management functions, along with tools for close collaboration of employees on all levels, is one of the key success factors in optimizing processes within the insurance industry.

Fileworx for Insurance Industry

Fileworx is an enterprise content management system that brings archiving, document management and workflow management to the table. The system architecture was specifically made for use in a distributed environment, which is typical for insurance industry. Any number of documents can be accessed and edited at the same time by many users from different locations.

You can use Fileworx as a long-term archive for all business-related information, regardless of its origin. Thus, it helps you to meet legal and regulatory requirements. Deploy Fileworx as your repository for contract documents, and use the built-in workflow management tool to automate complex business processes.

Fileworx integrates easily with the most common software applications in the market. It can easily capture Microsoft Office documents, as well as e-mails and e-mail attachments, printer outputs, data from your enterprise resource planning systems or other management information systems you might use in your company. Consequently, it allows you to gather all the information you need and monitor your document-based business processes.

Benefits of Fileworx for Insurances:

• Distributed system architecture

• Low costs of installation, adoption, and maintenance

• Fast prototyping with personalized look and feel depending on customer requirements

• Fast roll-out, especially for decentralized organizations

• Typical return on investment in 6-18 months

• Significant improvements in transparency and efficiency

• Increasing service levels through faster availability of information

• Better management decisions based on solid knowledge

• Meeting regulatory requirements with audit-proof archiving of all business-related documents and data