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Know what your customers think with SEDCO's Customer Feedback system

Know what your customers think with SEDCO's Customer Feedback system
10/19/2014

Customer Satisfaction is vital for maintaining a successful and lasting business. SEDCO's Customer Feedback system allows you to get into your customers' heads and to know what they actually think about your employees and services. This enables you to make better strategic planning for your business and to ensure better customer loyalty and retention, which eventually leads to more profit.

 

Customers can give their feedback about your services and employees through small LCD touch screens before they leave the branch, allowing your branch manager to measure the customers' satisfaction, which provides better performance management and improves the overall customer experience.

 

With SEDCO Customer Feedback system, your customers are heard and listened to. They are shown that their opinion is of great value to you, which will improve your relationship with your customers. At the same time, your employees will be reminded that there is an open communication channel between you and your customers, which will drive them to deliver better services, all of which will lead to enhancing your name and image and will eventually boost your business.  

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