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Saudi Electricity Company upgrades more branches with Customer Visit Management System from SEDCO

Saudi Electricity Company upgrades more branches with Customer Visit Management System from SEDCO
07/22/2014

Riyadh, KSA – SEDCO has started an expansion project for Saudi Electricity Company, by upgrading more branches with Customer Visit Management solution (CVM).

The system helps the company organize the flow of customers to its branches in a smooth an easy way. The system increases the company's promotional capabilities, by deploying an advanced digital signage system in the branches to show advertisements and promotional content. Customers will get educated about the company's various products and services and they will be informed about the company's latest news, which will lead to more sales and increase revenues.

The company will be able to collect customers' feedback before they leave the branch with the help of small LCD touch screens, which will provide better performance management of the branch and enhance the overall customer experience.

The solution will help the company create a more organized work environment with the least possible workload and with maximized productivity. It turns ordinary queuing management into a full customer visit management experience.

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