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SEDCO introduces new customer data capturing device for telecom sector

SEDCO introduces new customer data capturing device for telecom sector
06/02/2014

 SEDCO has introduced a new customer data capturing  device to the telecom sector that fully automates the registration of new customers. Small and lightweight, the device can be easily desktop mounted, with a small form factor, allowing for better utilization of the available space. The new device expedites the registration process, decreases workload on staff, and improves customer satisfaction.

 

The employee benefits from an integrated OCR in the device to scan the customer’s identification documents such as passport or ID card. The device captures the customer's data and stores it on a central server, allowing for better management of the customers records and data. There is no need to print paper contracts. The customer can view the contract on the device's screen and signs it electronically, which will greatly save costs. The device can also recognize and record the SIM card barcode.

 

With a fully automated registration process, any possible data entry errors will be eliminated. The device will cut down on costs as it eliminates paper work. The registration of new customers will be finalized quickly and smoothly and with just few clicks.  

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