About SEDCO

We were on top of customer experience and digital transformation innovations before they became trendy buzzwords.
About SEDCO
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Queue Management System provider - SEDCO

We shape hardware and software for the future

Our company has been around for a while — since 1983, much before customer experience was a buzzword. Our resources, innovations and technologies are focused to create a great digital experience between businesses and their customers in banks, telecommunications, governments, healthcare, utilities, and retails, to evolve the physical customer journey through all possible touchpoints.

With headquarters in Dubai, we design, customize and develop our hardware and software in-house to ensure that our solutions meet the highest expectations of businesses.

Our Customer Experience Solutions include queue management, digital signage, customer feedback, business intelligence and self-services solutions, all streamlined to deliver exceptional customer experiences, while transforming your branches to smart digital ones that are fully functional 24/7.

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Customer Experience by SEDCO

Driving technology and network to good use for your enterprise

We understand that all businesses are keen to provide superior services to their customers while cutting operating costs.

We provide an easy integration platform to manage your customers’ journeys while ensuring the best resources and services optimization to boost your revenue and keep your customers happy.

We have over 80 partners around the globe - full of passion and always ready- to support your business needs and allow room for growth and expansion.

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We don’t settle for one-size-fits-all

Over four decades of evolving customer experience, we believe on connecting enterprises to automated services easy and smart. Whatever your business is, it’s time for digital branch transformation. Our solutions can be customized to fit your specific industry needs.

Over 10,000 branches across the globe benefit from our CEM system

Finance

Telecom

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Public Sector

Healthcare

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With SEDCO’s PEM, provide your patients with the experience they deserve while empowering yourself with full control of your healthcare operations.

What matters most in customer experience is the amount of effort, time and money your customers have to spend the less, the better

Collaboration
Collaboration

Achieving great results through teamwork and high spirit.

Innovation
Innovation

The door will always be open for inventive ideas in products and processes.

Passion
Passion

Committed at heart and mind.

Quality
Quality

Essential to our success.

Schedule your free consultation

With SEDCO’s PEM, provide your patients with the experience they deserve while empowering yourself with full control of your healthcare operations

We can help to achieve this